HolesInTheNet, a leading Hebrew technology blog, asked its readers what service they would not be able to live without (Hebrew only. Sorry!). They offered the readers the following options:
- Live messenger/Hotmail
- ynet (a leading Israeli news portal)
- Walla (another Israeli news portal)
- Google Reader
So what’s so interesting about it? The results*. They reflect the views of the readers, a rather technology-savvy crowd, but I think they are important to note:
What service you wouldn’t want to live without?
For the purpose of this post, I’ll take the liberal assumption that Gtalk/Gmail really means e-mail, and that Live messenger/Hotmail really means instant messaging (and forgive me in advance, if you’re offended in any way).
The first thing to do with the results, at least for me, is to check what people are most interested about when it comes to different types of services. So I bunched up similar services and got this graph:
What type of service you wouldn’t want to live without?
What do we really care about?
- Our email
- Our news aggregators
- Our social networks
And this is no random order: we care more about our email than we do about our social information. We care more about the RSS feeds we’re following than we do about the messaging service we are using.
What does that mean to me?
If I’m a “Skype”, I would be very worried. The “Skype”s have no choice but to add innovative services. But if the service providers will follow, the “Skype”s won’t last. As we simply don’t care who provides our communication services, we just want the services they provide.
So yes, service providers need to wake up, but they probably have enough time to do so. To be honest, service providers have more to worry about from Google than from Skype, when it comes to communication services.
PS – you are invited to share your views in this poll (in English, this time): what service do you feel you can’t live without:
* As this is a live poll, the results I was analyzing were from the time the poll had 181 votes.