A year ago I published a guest about the benefits of Mobile Banking. As online banking is becoming extremely popular, it was argued, mobile banking is staying in the shadows. The problem? Mobile browsing. The solution suggested? Using video. Well, a year has passed, and mobile browsing is still quite a pain. However video and banking are starting to be two familiar terms, at least here in Israel. Just like the contact center becomes – with video – a visual
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By Sagee Ben-Zedeff | August 25th, 2009 | Filed under Innovation, Video Applications
Video calling is becoming more and more common. One may argue that it hasn’t reached a critical mass yet or debate whether it needs a “killer application”, but people everyday are discovering that adding live video to their communication makes it much more personal. No matter if you’re using a desktop client (like RADVISION’s Scopia Desktop), an instant messenger (like Skype or Google Chat) or even your 3G handset, once you use video you won’t settle for less. Using video
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By Sagee Ben-Zedeff | January 29th, 2009 | Filed under Innovation
[This post is written by Amir Fish, RADVISION Product Manager for the interactive video applications product line] Sybase 365 Mobile Services Survey on Mobile Banking (Feb 2008) asked the top 100 banking institutions in the world what they see as the main reasons for customers not undertaking mobile banking (mBanking). Not surprising the most common reason was compatibility, meaning the interoperability with different handsets, and restrictions on the device and/or the network that the client must use in order to
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By Sagee Ben-Zedeff | August 7th, 2008 | Filed under Innovation, Video Applications