IT is not that easy being green. But it should

Gartner has released its latest Hype Cycle Research Report: Hype Cycle for Emerging Technologies 2008. Of the 27 technologies they list as “emerging” over the next few years, Green IT, Video TelePresence and Cloud Computing are at the “Peak of Inflated Expectations” and should be adopted, according to Gartner, in 2-5 years. Hype Cycle for 2008. If you compare the Hype Cycle for 2008 with that of 2007, you can see that TelePresence is making its way through the (read more...)

By Sagee Ben-Zedeff  |  September 15th, 2008  |  Filed under Innovation, Video Conferencing
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I LOVE BlogDay.

I honestly do. This great initiative, created by Nir Ofir, is aimed at bloggers and readers from all over the world, and with different areas of interest, getting to know each other. On BlogDay, celebrated today - 31.08, a brilliant date that ACTUALLY looks like the word Blog (see the logo above) - bloggers from all over the world are posting recommendations on 5 blogs they want to expose to their readers, preferably those who are different from (read more...)

By Sagee Ben-Zedeff  |  August 31st, 2008  |  Filed under Innovation
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Testing your network’s video capabilities has now become eVident

[After more than 6 years of successfully leading the market with the ProLab Testing Suite RADVISION just released its new network testing software tool, eVident, which targets voice and video over IP, focused on enterprises, service providers and system integrators. As I am very interested in video over IP, especially in the enterprise, I sat down with Elie Cohen, eVident Product Manager, to learn more about this network video quality analysis tool] I have written previously at length about the (read more...)

By Sagee Ben-Zedeff  |  August 4th, 2008  |  Filed under Innovation, Video Conferencing
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21st Century presents: The Visual Contact Center

Most of us find ourselves interacting with a contact center (previously known as “call center”) at least once a week. Most of us REALLY doing this. It doesn’t matter if the contact center belongs to your ISP, your TV cable provider, your credit card company, you bank or any retailer you want to contact - the user experience of most of us is problematic in so many ways, that it is a wonder that we are still continuing to use it. (read more...)

By Sagee Ben-Zedeff  |  July 29th, 2008  |  Filed under Innovation, Video Applications
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Many communication options = Worse Communication? Not if they are unified…

Shai Tsur wrote a post in BloGiza a few weeks ago wondering if too many communication options lead to worse communication. Shai writes this in respect to social media and the explosion of choices to interact with friends. I immediately thought of unified communications and enterprise communications. Too many options. (CC) In a recent No Jitter post, Irwin Lazar analyzed a recent survey of over 130 IT executives in which participants were (read more...)

By Sagee Ben-Zedeff  |  July 15th, 2008  |  Filed under Unified Communication
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Video conferencing in my hotel room – nothing to write home about, I’m afraid

Last month RADVISION hosted the SuperOp event here in Tel-Aviv, in the Carlton hotel next to the beautiful Tel-Aviv sea shore. Tsahi, who was part of the organizing team, told me that the Carlton Hotel was actively promoting a new service - personal video conferencing from the comfort of your room. Video conferencing promotion in the Carlton Tel-Aviv hotel. Photos: Tsahi Levent-Levi. If you have ever travelled on business (and even on pleasure), and especially if you happen (read more...)

By Sagee Ben-Zedeff  |  July 8th, 2008  |  Filed under Innovation, Video Conferencing
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You are where your presence information says you are

When I was a child, if I wanted to meet with a friend in the afternoon for some unplanned quality time, there were basically two options: the direct one, where you would call his home phone and hope he’s there (or at least that his mother knows where he is…), and the indirect one, where you just wander around the neighborhood and hopefully run into him. Oh, life was much simpler then.Two break-through concepts emerged since then, and totally changed (read more...)

By Sagee Ben-Zedeff  |  June 10th, 2008  |  Filed under Collaboration, Unified Communication
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The Babel fish proves video conferencing does exist. QED.

Personally, I think Video Conferencing is something every enterprise, and every employee in the enterprise, can benefit from (not just the shoe-maker…). Nevertheless, it is quite obvious that different enterprises, and more specifically different employees in the enterprise, have different needs, and therefore have different needs for video communications. Due to these different needs, and also due to the different roles employees have in the enterprise, different employees use different video conferencing equipment: Top executives may use high-end, expensive video (read more...)

By Sagee Ben-Zedeff  |  June 3rd, 2008  |  Filed under Collaboration, Video Conferencing
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It’s an end-point, NO! it’s an MCU… NO, it’s SuperOp!

One tends to not give any time to interoperability. Interoperability (or “interop” for short) is defined as the ability for two components to work and communicate together. We encounter interoperability all the time and everywhere, even if we never stop to think about it. You can call my mobile phone without worrying about the manufacturer of my handset (or yours) and the call will be connected. You can send me an e-mail and I will be able to read it (read more...)

By Sagee Ben-Zedeff  |  May 13th, 2008  |  Filed under Interoperability, Video Conferencing
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Taking (sub-mode) control over your video conferencing experience

Not many people know that H.323, the umbrella under which the ITU (International Telecommunication Union) defined the protocols for the transmission of unified communication over packet networks (back when it was simply called “audio-visual communication”), was conceived in the good old ISDN days. Nowadays, H.323 is mainly used for video conferencing over IP networks, which introduces new challenges that were not present before.. One major challenge is sending media that requires high bandwidth (especially since the mighty HD became (read more...)

By Sagee Ben-Zedeff  |  April 29th, 2008  |  Filed under Innovation, Video Conferencing
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