As a result of my “Clash of the VC Titans” mini-series I have receive some questions on what telepresence REALLY is. To some, it’s Telepresence, a product made famous by Cisco, comprising of multi-camera, multi-codec, multi-screen, fancy-shmancy meeting rooms allowing people to communicate in high definition over dedicated networks. To others, its telepresence, a term used to describe a user experience where people can collaborate in a high fidelity, highly interactive session, with audio and video technologies that allow a
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By Sagee Ben-Zedeff | November 18th, 2008 | Filed under Telepresence, Video Conferencing
Tsahi from the blog next door wrote an interesting post on the 8 features he would like to see added to the TV set of the future. As I am not a big TV fan, but am a technophile and writing a blog mainly on Video Conferencing, I pondered about what killer features would I want in my (future) video conferencing solution (which I will henceforth call FVCS). Let me first tell you that I honestly believe that my future
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By Sagee Ben-Zedeff | October 21st, 2008 | Filed under Innovation, Video Conferencing
[I have been writing about the many ways video conferencing can save time and energy, while serving as a worthy alternative to in-person meetings. Usually it means that video conferencing can make travel unnecessary and save money. But in some cases travel involves much more than air fare and air pollution. Take prisoners in jail or crime suspects, for instance. That's why I have long been following the slow and reluctant adoption of video conferencing technologies by the judicial
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By guest | October 13th, 2008 | Filed under Innovation, Video Conferencing
Most of us find ourselves interacting with a contact center (previously known as “call center”) at least once a week. Most of us REALLY doing this. It doesn’t matter if the contact center belongs to your ISP, your TV cable provider, your credit card company, you bank or any retailer you want to contact - the user experience of most of us is problematic in so many ways, that it is a wonder that we are still continuing to use it.
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By Sagee Ben-Zedeff | July 29th, 2008 | Filed under Innovation, Video Applications
When I was a child, if I wanted to meet with a friend in the afternoon for some unplanned quality time, there were basically two options: the direct one, where you would call his home phone and hope he’s there (or at least that his mother knows where he is…), and the indirect one, where you just wander around the neighborhood and hopefully run into him. Oh, life was much simpler then.Two break-through concepts emerged since then, and totally changed
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By Sagee Ben-Zedeff | June 10th, 2008 | Filed under Collaboration, Unified Communication
