The consumerization of IT, led by the “Bring Your Own Device,” phenomenon, is an unstoppable trend. Employees expect to and do bring their own smartphones, laptops and tablet computers into the office. Supporting this trend and learning how to manage disparate devices across the corporate network is not something organisations should do to boost productivity; it is something they must do to stay relevant and ahead of their competitors. Organisations that incorporate unified communications, like voice, presence, video conferencing, instance messaging and chat capabilities will make it easier for employees to share information, locate experts, improve decision-making and drive productivity. Read more »