Inter-personal communication is a very interesting subject. “Remote” inter-personal communication, which means communicating with one another using various means of communication, without actually being in physical proximity, is even more interesting to me. And the last decade has been extremely exciting in that manner. A few weeks ago a tweet sent by David Ohayon got me thinking. David wrote (in Hebrew, sorry!): “Once people thought video calling would be the future. The future proved that people would give up even
(read more...)
By Sagee Ben-Zedeff | March 2nd, 2010 | Filed under Collaboration, Video Conferencing
Just a few weeks ago, in my 2010 Predictions post, I’ve written that the Instant Messaging (IM) world – Skype, Messenger/Communicator, Google Talk, etc. – and the Video Conferencing (VC) world – the meeting room systems, executive systems, desktop clients – are about to be merged into one experience – Visual Communications. You can see many indications to this trend, coming from all over the place, with IM vendors moving strongly into video and video conferencing vendors integrating IM capabilities.
(read more...)
By Sagee Ben-Zedeff | February 23rd, 2010 | Filed under Innovation, Video Conferencing
Coming Soon: Free Video Conferencing From Google. This was the headline of a recent ZDNet story by Garrett Rogers. Garett based his prediction on an interview with Rishi Chandra, a Google Apps product manager, on SFGate. There, Mr. Chandra said that “launching a voice or video chat session should flow seamlessly within Gmail and mesh organically with the other Apps” and “should be embedded in the core experience across the application set”. Google’s voice and video communication capabilities are limited
(read more...)
By Sagee Ben-Zedeff | December 22nd, 2009 | Filed under Video Conferencing
[Last month RADVISION participated in the Wainhouse Research Collaboration Futures Summit in Berlin. Apart from breaking our big news about SVC at the summit, RADVISION shared with the audience our view on the boundaries of video conferencing, and how we can overcome them through future technologies and solutions. Moshe Machline, our VP of Corporate Marketing, gave such a wonderful presentation, I just had to bring him on for a guest post, to share his ideas with you] Video conferencing was
(read more...)
By guest | June 11th, 2009 | Filed under Innovation, Video Conferencing
Last week I published my “10 Commandments for Collaboration Software” here. These were general recommendation for anyone looking for a conferencing client, without any reference to this vendor or that vendor (not even RADVISION), as – as I wrote – “there isn’t a clear ‘best’ or ‘better solution… it all depends on needs and communication characteristics”. Across the blogosphere, fellow blogger and industry member, Stefan Karapetkov from Polycom, wrote a similar piece, following a discussion in the Megaconference mailing
(read more...)
By Sagee Ben-Zedeff | March 10th, 2009 | Filed under Collaboration, Video Conferencing
Tsahi from the blog next door wrote an interesting post on the 8 features he would like to see added to the TV set of the future. As I am not a big TV fan, but am a technophile and writing a blog mainly on Video Conferencing, I pondered about what killer features would I want in my (future) video conferencing solution (which I will henceforth call FVCS). Let me first tell you that I honestly believe that my future
(read more...)
By Sagee Ben-Zedeff | October 21st, 2008 | Filed under Innovation, Video Conferencing
Most of us find ourselves interacting with a contact center (previously known as “call center”) at least once a week. Most of us REALLY doing this. It doesn’t matter if the contact center belongs to your ISP, your TV cable provider, your credit card company, you bank or any retailer you want to contact - the user experience of most of us is problematic in so many ways, that it is a wonder that we are still continuing to use it.
(read more...)
By Sagee Ben-Zedeff | July 29th, 2008 | Filed under Innovation, Video Applications
When I was a child, if I wanted to meet with a friend in the afternoon for some unplanned quality time, there were basically two options: the direct one, where you would call his home phone and hope he’s there (or at least that his mother knows where he is…), and the indirect one, where you just wander around the neighborhood and hopefully run into him. Oh, life was much simpler then.Two break-through concepts emerged since then, and totally changed
(read more...)
By Sagee Ben-Zedeff | June 10th, 2008 | Filed under Collaboration, Unified Communication
