Logs + Scripts = Ownage
At times, I like to keep scores between Development and Customer Support (CS). If a problem is on the customer’s side, a point is awarded to development and if the problem is with our code, a point is awarded to customer support. Then there are the many special cases, for example problems with documentation (points for CS), problems with API design (more points for CS), problems fixed for another customer already (points for Development) problems which are already fixed in (read more...)
By | April 14th, 2008 |
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